Returning Digital Download Titles
Due to the nature of digital sheet music we can not offer a refund of your Digital Download title after it has been purchased, unless there was a problem with your file. If there was a problem printing or you have received the wrong title of your Digital Download, request a refund by sending a messsage through our Contact Form.
Returning Software & Recorded Media
Due to manufacturer restrictions, software and recorded media (including videos, DVDs, karaoke CDs, etc.) can only be returned if the manufacturer-sealed plastic shrink-wrap is unopened. Contact us through our Contact Form if you desire to return an item, based on the return policy listed with the item.
Exchanges and Replacements
Physical Items cannot be exchanged for different products. You may return the item as per the return policy listed with the item.
If the item is defective, please contact us prior to returning the item to obtain a Return Authorization Number, Please use our Contact Form.